FUTARA Labor Rates - 2017

"Serving the Southern California Musician"

- There are some new policy changes below so, READ THEM! -

- To view the Labor Rates without reading the terms, CLICK HERE -

NOTE: AS OF 01/01/14, WE WILL NO LONGER PERFORM OUT-OF-WARRANTY SERVICE ON SOUND REINFORCEMENT AUDIO EQUIPMENT.

Another Note: Parts, Current California state sales taxes, freight and other expenses are extra and will be charged above the cost of labor.

Also...: Keep in mind that not all prices are firm - There are times we just flat-rate repairs!

Phone Calls: Due to the rising cost of international long distance (mostly Canada and Mexico), phone taxes and fees for the length of time during an actual call, we will no longer return calls outside of the USA. However, you may leave a voicemail anyway if you are trying to communicate with us and cannot find another service center in your area. We are people with helpful answers therefore, It is HIGHLY RECOMMENDED you send an email to: service@futara.com

Warranty Service: We accept ALL units under warranty for the manufacturers we support. There are some exceptions but you can read all about that HERE.

Non-Warranty Service: We do not just take anything in for service. There are many units we deem OBSOLETE - Click here for a list of products we no longer support --- Click here for a list of stuff we LOVE to work on!

Shop Warranty (30 days - Labor only): This applies to units serviced that are no longer under the manufacturers warranty --- this does not apply to the cost of ANY parts installed - you will be charged for them.

All Products brought in for Service: This applies to all non-warranty units we support. We require a minimum, NON-REFUNDABLE, minimum deposit of $95.00 for diagnostics. This minimum deposit will be applied to the cost of services rendered when and if an estimate of services is authorized. If there is no authorization or you reject the estimate, we keep the deposit for our time. If you decide to abandon the unit, we will scrap it as well - NO EXCEPTIONS!

Services Rendered: We will work only on selected models of units from the manufactures we support. In other words, we are very very selective on the machines we take in for out of warranty service so, if we reject what you are inquiring about, we will refer you to other service centers that will most likely assist you. Check out our growing list of obsolete, discontinued and end-of-life units we no longer support.

Storage: We are not a storage unit! If you leave your machine here - after you have been notified - for an excessive amount of time (21 days) - you will be charged $2.00 PER DAY afterward. Keep in mind WE WILL SCRAP OR SELL your machine after 30 days at our discretion! If you want your machine back after the 30 days and (just by chance) we haven't scrapped or sold it, you will still be charged for all those days up to when finally come and get it from the date you were notified.

WE RESERVE THE RIGHT to change any part of these terms at any time - we are pretty fair people however there are a bunch of folks who, for some reason, feel entitled to just about everything and really just don't get it so, THESE TERMS EXIST FOR THEM!

- there are more terms listed toward the end of this page (click here to continue reading them)...

 


Labor Rates & Services:

- Estimate fee (unless otherwise noted) for units coming in for service:

$95.00 Most units (applied to the total cost of the repair after the estimate is approved or prior agreement is made).

$150.00 for Large Digital Keyboards / Pianos and Analog Synths (applied to the total cost of the repair after the estimate is approved or prior agreement is made).

 

Labor - Analog Services:

- Minimal Vacuum Tube Amplifier Service: Vacuum tube installation, bias adjustment ONLY, load & power output diagnostics, and audio tests.

$75.00 Flat Rate (no other repairs or extra work will be performed)

 

- Vacuum Tube Amplifier Service (18 Watts and below):

(minimum) $95.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

 

- Vacuum Tube Amplifier Service (above 18 Watts):

(minimum) $150.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

- Electric guitars and basses (minor repairs - electronics related - NO wood work!):

(minimum) $95.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

 

- Analog Pedal Effects (boutique class ONLY!):

(minimum) $95.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

 

- Rack Effect Units: Analog effects processors, equalizers (graphic & parametric) & electronic crossovers.

(minimum) $95.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

- Solid-state Guitar and Bass Amplifiers (below 60 watts):

(minimum) $95.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

- Solid-state Guitar and Bass Amplifiers (above 60 watts):

(minimum) $150.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

 

- Vintage Analog Synth Service (no digital):

(minimum) $300.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

 

Digital Labor Services:

- Rack Units - Synth Modules, Samplers, MIDI devices, Digital Effects and Synths:

(minimum) $150.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

 

- Pedal Effects

(minimum) $95.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

- Digital Keyboards / Pianos, Samplers & MIDI Controllers:

(minimum) $150.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

 

- Digital / Analog Synth Combos (digitally controlled analog synths):

(minimum) $300.00 then $95.00/hour in half-hour increments ($47.50/half-hour).

 

 

Other Services :

- Consulting fee . . . (minimum) $150.00 ($47.50/half-hour increments above the minimum)

- RUSH SERVICE . . . .$95.00 above the labor rate

- Engineering and modifications (including re-pedaling, pedalboard wiring and rack wiring) . . . . Call for a quote!

- We will, on occasion, accept select vintage vacuum tube Hi-Fi equipment including turntables! . . . . Call for a quote!

- We will, on occasion, accept select vintage multi-track tape machines! . . . . Call for a quote!

- We will, on occasion, accept select mixers, powered monitors and other sound reinforcement gear . . . . Call for a quote!

 

Terms of Service :

ALL SERVICES AND SALES ARE FINAL AND C.O.D.

We accept Cash or Visa or Mastercard ---- NO CHECKS OF ANY KIND or any other type of Credit Card!

NO SALES REFUNDS OR DEPOSIT REFUNDS - no exceptions!

We require a minimum service deposit of $95.00 to be paid at the time of equipment drop-off before any estimates are given or work is to be done.

Equipment left over 30 days from the date of drop-off, for any reason, will be absorbed into FUTARA inventory and sold or disposed - NO EXCEPTIONS! It is your responsibility to keep in touch - DO NOT assume we will call or email you!

Futara Electronics Company (or anyone associated with us) is not responsible for equipment lost or damaged as a result of fire, theft, natural disaster, or anything that is our of our control - we are not responsible for anything you leave here.

Futara Electronics Company (or anyone associated with us) is not responsible for equipment lost or damaged as a result of extraterrestrial alien invasion, mass pandemonium, nuclear holocaust, asteroids, spilled milk, zombie apocalypse, radioactive isotopes, 5150, act of (insert deity here), shark jumping, Gamara, locusts, solar flares, biological pandemic, ectoplasm, earth magnetic pole-shift, global warming, terrorism (both global and virtual), occupy (insert perceived oppressors here), anything involving a cow or two, senility, excessive carbon emissions, acid rain, Hessians, Hoosiers, Yupers, chem trails, bed bugs, ozone layer depletion, methane gas, giant frogs, Ted Mcginley and / or a host of other terrible circumstances.

Shop service warranty is limited to LABOR ONLY 30 days after unit pick-up. You will still be responsible for the cost of additional or replacement parts.

Customers who provide parts or components for service, alone or in combination with parts or components from our inventory, will receive NO SHOP WARRANTY.

We are not responsible for your unit's loss of memory patches, sequences, audio files or setup parameters - it is your responsibility to back up your data!

All units under manufacturers warranty will be subject to additional fees not covered by the manufacturers warranty. See our warranty guidelines for more information regarding these fees.

We do not accept P.O. (purchase orders) for billing.

Re-initialization, loss of patches or memory, blown fuses, no problem found, broken jacks or anything else including liquid spills are not covered under ANY manufactures warranty and will be subject to the minimum shop fee.

Defective parts WILL NOT be returned.

 

Call (714) 535-6201 or
email our company with your questions or comments!

service@futara.com

THIS PAGE COPYRIGHT: FUTARA ELECTRONICS COMPANY: 2008 - 2017